A) Buyer Terms of Use
Effective Date: [08-12-2024]
Version: 1.0
1. Introduction
Welcome to Karosa, a wholesale eCommerce solution that connects wholesale buyers (“Buyers”) with wholesale sellers (“Sellers”) across various product categories including but not limited to food, drinks, clothes, furniture, and accessories. By using the Karosa (the “App”), Buyers agree to comply with and be bound by these Buyer Terms of Use (“Buyer Terms”). If you do not agree to these terms, please do not use the App.
2. User Registration
To access and use the App as a Buyer, you must register for an account. You agree to provide accurate, current, and complete information during registration and keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials.
3. Use of the App
As a Buyer, you may browse product listings, create orders, communicate with Sellers, and manage your purchase activities through the App. However, Karosa does not handle or process any payments, shipments, or deliveries of products.
4. Account Responsibility
Buyers are responsible for all activities that occur under their account. If you notice any unauthorized use of your account, you must notify the Karosa team immediately ( refer the “Contact Us” page for contact information).
5. Order Creation
Buyers can create and submit orders for products listed by Sellers. You understand that your order is a request to purchase goods and does not constitute a binding contract until the Seller accepts it. Sellers are solely responsible for fulfilling orders, pricing, and product availability.
6. No Transaction Handling
Karosa is a platform for connecting Buyers and Sellers and facilitates order creation. Transactions, including payment and shipping, are handled directly between Buyers and Sellers. Karosa does not process payments, nor does it guarantee any Seller’s performance.
7. Prohibited Activities
Buyers agree not to:
- Use the App for any illegal activities, fraud, or misleading conduct.
- Engage in any activity that disrupts or interferes with the functionality of the App.
- Attempt to reverse engineer, decompile, or exploit the App’s code.
8. Termination
Karosa reserves the right to suspend or terminate a Buyer’s account if these Buyer Terms are violated or for any other reason deemed appropriate.
9. Limitation of Liability
Karosa is not liable for any damages, losses, or issues arising from transactions between Buyers and Sellers, including payment disputes, product defects, or delivery issues.
10. Changes to Buyer Terms
Karosa may update or modify these Buyer Terms at any time. Buyers will be notified of significant changes via email or through a notice in the App.
B) User Privacy Policy of Buyer
Effective Date: [08-12-2024]
Version: 1.0
1. Introduction
Karosa is committed to protecting the privacy of Buyers who use our platform. This Privacy Policy outlines the types of personal information we collect from Buyers, how it is used, and the steps we take to protect it.
2. Information We Collect
- Personal Information: During registration, we collect basic personal details such as name, contact information, and shipping address.
- Transaction Data: We collect information related to orders placed, such as product selection and shipping address.
- Usage Data: We collect information about how you interact with the App, including device information, browsing activity, and IP addresses.
- Location Data: If you allow, we may collect location data for relevant features like product availability or shipping options.
3. How We Use Your Information
We use the collected information for:
- Processing and managing orders
- Providing customer support
- Improving the functionality of the App
- Sending relevant notifications and updates
- Marketing and promotional purposes with your consent
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your data with:
- Sellers: To fulfill your orders
- Service Providers: To support our platform’s functions
- Legal Authorities: When required by law or to protect our rights
5. Data Security
We implement security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee full security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Request data portability.
7. Cookies
The App uses cookies to enhance the user experience, including for functionality, analytics, and personalization. You can control cookie settings in your device’s browser.
8. Changes to Privacy Policy
Karosa may modify this Privacy Policy. Significant changes will be communicated to you through the App or via email.